Outlook 2016 updating address book hangs

In fact, Outlook cached mode will continue to download the offline address book every 24 hours regardless of whether the option is enabled.

Note: To locate this option, follow these steps: On the Tools menu, point to Send/Receive, point to Send/Receive Settings, and then click Define Send/Receive Groups. When you click to select the Download offline address book check box and then click Address Book Settings, the Offline Address Book dialog box appears.

In this dialog box, you can specify either No Details or Full Details.

These settings affect the offline address book download.

–For Instructions for Outlook 2007 –For Instructions for Outlook 2011 –For Common errors and troubleshooting Step 2: Uncheck the box next to Download changes since last Send/Receive.

In the Information to download section, select Full Details and in the Address Book section, choose \Global Address List. **NOTE** Please read this section carefully, or your update will not work!!

STATUS: WORKAROUND For the most recent information, go to Outlook Home Page feature is missing in folder properties.

A status window will open to indicate that the download is in progress and will close automatically when the download is complete.

When this happens, Focused Inbox has already started working and keeps trying to connect resulting in these credential prompts.

STATUS: WORKAROUND For the most recent information, go to Outlook 2016 prompts for credentials after disabling Modern Authentication.

For issues that are not covered on this page, we have multiple tools to help you automatically diagnose and fix a range of Outlook problems.

Check out this article: Resolve Outlook for Windows issues with automated troubleshooting tools Jump to each section on this page for specific Outlook issue: Last updated: December 4, 2017 ISSUE After updating Outlook 2016 to Build 8625.2121 or higher, local contact groups do not auto-resolve with Autocomplete.

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This occurs after updating to Current Channel build Version 1708 (Build 8431.2079).

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